All support is handled via our customer portal, which is available to customers with support contracts. As a contact person for your organisation, you can register your support cases. We help everyone who contacts support as quickly as possible.
It’s easy to get started:
- Register as a user in the Customer Portal.
- Register your case in the Customer Portal. Include as much information and documentation as possible for the fastest processing of your case.
- You will receive your case ID in a confirmation email.
- We will process your request and contact you with a solution to your problem.
Questions about logging in
If you need help logging in to the Customer Portal, please contact us at firstname.lastname@example.org.